Live 888 Terms & Conditions – Platform Usage Guide for Malaysian Players

These Terms & Conditions ("Terms") govern the use of the sports betting and online casino platform operated under the trade name Live 888, accessible at https://live888-app.com. These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form part of the overarching agreement between you and Live 888.

By accessing, registering, logging in to, or using any part of the Live 888 platform, you acknowledge that you have read and fully understood these Terms and agree to be bound by all provisions contained herein. If you are registering on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

Live 888 services are restricted to individuals who meet all of the following eligibility criteria. Any registration that fails to satisfy these requirements may result in account closure and balance forfeiture without notice.

• Be at least 18 years of age at the time of registration — Live 888 maintains a strict zero-tolerance policy toward underage gambling.
• A Malaysian resident or citizen accessing the platform from a permitted location.
• Register only one account — creating multiple accounts using the same or different names, phone numbers, email addresses, IP addresses, or payment methods is strictly prohibited.
• Not listed on any recognised self-exclusion or gambling blacklist.
• Not acting on behalf of or as an agent for any third party when using the Live 888 platform.
• Use your real name and accurate personal information — nicknames, false details, or another person's identity are not permitted.

Live 888 reserves the right to request identity verification (KYC — Know Your Customer) at any time, including copies of your IC, utility bills, or other supporting documents to confirm a member's identity and eligibility.

To access paid services on Live 888, you must register a valid account by providing accurate, complete, and up-to-date information. Registration requires your full name, an active Malaysian phone number, a valid email address, and a secure password.

• You are solely responsible for maintaining the confidentiality of your Live 888 account username and password.
• You must notify Live 888 immediately if you suspect that your account has been accessed without authorisation.
• All activity that occurs under your account is your sole responsibility, whether or not it was carried out with your knowledge.
• Live 888 will never ask for your password via email, phone, or any other communication channel — please be vigilant against phishing attempts.
• Live 888 is not responsible for any losses resulting from inaccurate or outdated account information provided by you.

Live 888 reserves the right to decline any registration application or close an existing account without providing a reason, particularly in cases involving fraud, false identity, or activities that violate these Terms.

Live 888 supports a range of deposit methods commonly used in Malaysia to make the experience as convenient as possible for local players. All deposits must be made using legitimate payment methods registered in your own name. Live 888 reserves the right to decline or block any deposit suspected of originating from an unauthorised source.

• The minimum deposit for all payment methods is RM20 per transaction.
• Deposited funds may only be used for betting and gaming purposes within the Live 888 platform.
• Live 888 does not charge any fees for processing deposits; however, your e-wallet provider or bank may apply their own charges.
• Deposits that fail to process due to technical issues on the payment provider's end are beyond Live 888's control — please contact customer support for assistance.

Players may request a withdrawal of winnings at any time, subject to the conditions set out below. Live 888 endeavours to process all valid withdrawals promptly and efficiently to your Malaysian e-wallet or bank account.

• The minimum withdrawal amount is RM50 per transaction for all members.
• Withdrawals may only be made to an e-wallet or bank account registered in the same name as your Live 888 account.
• Withdrawal processing times range from 5 to 15 minutes for e-wallets and up to one business day for bank transfers, depending on your VIP level.
• Withdrawals may be delayed if your KYC verification is not yet complete — you are advised to finish identity verification as early as possible.
• Live 888 reserves the right to hold withdrawals for up to 30 days for investigation purposes if there are signs of fraudulent activity or a breach of terms.
• Bonus funds cannot be withdrawn directly — only net winnings generated from the use of bonus funds (after rollover requirements are met) are eligible for withdrawal.

Live 888 offers a wide range of bonuses and promotions for both new and existing members, including a Welcome Bonus, reload bonuses, weekly cashback, free spins, and VIP rewards. Each promotion is subject to its own specific terms and conditions, which will be stated on the relevant promotions page.

• The Welcome Bonus is for new members only — one offer per individual, per account, per IP address, and per payment method.
• The rollover requirement for Sports Betting is 10x the bonus amount received, and 20x for slots and casino games.
• All rollover requirements must be fulfilled within 30 calendar days from the date the bonus is credited to the account.
• Bets placed at minimum odds of 1.50 are required to qualify toward the Sports Betting rollover requirement.
• Live 888 reserves the right to revoke any bonus that was credited in error, obtained through fraudulent means, or in breach of promotional terms.
• Weekly cashback is calculated based on net losses — deposits minus withdrawals over a seven-day period — and is credited automatically every Monday.
• The use of automation, bots, third-party software, or any other method to exploit promotions is strictly prohibited and may result in immediate account closure.

Live 888 offers Sports Betting across Malaysia Super League, EPL, La Liga, badminton, cricket, e-sports, and over 30 other sports categories, as well as Live Casino games, roulette, slots, and a variety of table games. All bets are subject to the following rules.

• All confirmed bets are final and cannot be cancelled, except in situations where a match is cancelled or postponed by the event organiser.
• In the event that a football or badminton match is postponed for more than 24 hours beyond the scheduled kick-off time, all bets will be voided and stakes refunded.
• Live 888 reserves the right to void or refuse bets on any event at our sole discretion, including in cases where odds were published in error.
• In-play betting is subject to live broadcast delays — Live 888 is not responsible for any time discrepancy between the actual event and the live feed displayed on the platform.
• For slots, all spins operate on an audited RNG system — the outcome of every spin is completely random and cannot be predicted or influenced.
• Minimum and maximum bet limits vary by game type and the member's VIP tier. Please refer to the relevant game section for the most up-to-date limit information.

To maintain a fair and safe environment for all Live 888 users, the following activities are strictly prohibited and may result in immediate account closure, forfeiture of balance, and legal action where necessary.

• Registering multiple accounts or using another person's account to claim more than one welcome bonus.
• Using bots, automation software, artificial intelligence tools, or any automated mechanism to play or place bets on Live 888.
• Any form of money laundering — using the Live 888 platform to transfer, conceal, or convert funds derived from illegal sources.
• Collusion between players to manipulate the outcome of any game or bet in any form.
• Any attempt to hack, damage, or disrupt the technical infrastructure of the Live 888 platform in any way.
• Threatening, harassing, or abusing the customer support team or other members.
• Depositing funds using another person's payment method or on behalf of a third party without authorisation.

Whether initiated by the member or by Live 888, account closure is subject to the following procedures and terms.

• You may request account closure at any time by contacting Live 888 customer support via email or live chat.
• Prior to processing the account closure, all cash balances eligible for withdrawal will be returned to you using the same method as your original deposit.
• Any bonus funds that have not met the rollover requirement will be forfeited upon account closure, whether initiated by the member or by Live 888.
• Live 888 reserves the right to temporarily suspend an account during an investigation period without prior notice if there are signs of unauthorised or suspicious activity.
• Accounts closed due to a terms violation cannot be re-registered using the same information or through a different method.

For voluntary self-exclusion for responsible gaming purposes, Live 888 offers temporary suspension options ranging from 24 hours to 12 months. This is separate from full account closure — Section 12 provides further details.

Live 888 provides its platform on an "as is" and "as available" basis without any express or implied warranties, except as specifically stated in these Terms. To the extent permitted by Malaysian law, the following terms govern our liability.

• Live 888 is not liable for any financial losses incurred through betting or gaming on this platform — all wagers are placed entirely at your own risk.
• We do not guarantee that the platform will be available without interruption at all times — scheduled maintenance may cause temporary downtime.
• Live 888 is not liable for any losses caused by delays, technical errors, or internet service disruptions beyond our control.
• In the event of a technical error that causes incorrect odds or payouts to be displayed, Live 888 reserves the right to void the affected bets and refund the stakes.
• Live 888's maximum total liability to any member under any circumstance shall not exceed the amount you have deposited within the 30 days preceding the claim.

Live 888 takes the protection of all members' personal information seriously. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices in data management.

• All personal information collected during registration and platform use is protected with 256-bit SSL encryption.
• Live 888 will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law.
• Financial transaction data is stored securely and accessed only by authorised personnel for processing and compliance purposes.
• You have the right to request access to the personal data held by Live 888 or to request correction of any inaccurate information.
• Live 888 uses cookies on its platform to enhance the user experience and for internal analytics — full details are available in our Privacy Policy.

For more details on how Live 888 collects, uses, and protects your data, please refer to Our full Privacy Policy.

Live 888 believes that healthy entertainment starts with responsible play. We provide a range of tools and resources to help Malaysian players stay in control of their gaming habits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately once set and can only be increased after a 7-day waiting period.
• Session Time Limit: Enable session time reminders to alert you when your set play time limit has been reached.
• Temporary Self-Exclusion: Request an account suspension ranging from 24 hours to 6 months — effective immediately and cannot be reversed before the period expires.
• Permanent Self-Exclusion: Permanently closing your account due to problem gambling — Live 888 will add you to our internal system and prevent re-registration.
• Self-Assessment: We provide a self-assessment questionnaire to help you evaluate your gaming habits objectively.

If you or someone you know is showing signs of problem gambling, please contact Talian Kasih 15999 or visit Responsible Gaming page us for further support resources. Live 888 is committed to being part of the solution, not the problem.

Live 888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time, with or without prior notice to members. Such amendments take effect immediately upon publication on this page.

• For material amendments that significantly affect member rights, Live 888 endeavours to provide at least 7 days' notice via email or an in-platform notification.
• It is your responsibility to review this Terms & Conditions page periodically to ensure you remain informed of the current terms.
• The "Updated" date at the top of this document indicates when the current version was published.
• Your continued use of the Live 888 platform after any amendments are published will be considered acceptance of the updated terms.

These Terms & Conditions shall be interpreted and enforced in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms or the use of the Live 888 platform shall be resolved through the following channels in order of priority.

• Direct Resolution: Contact the Live 888 customer support team to resolve disputes directly via live chat, email, or WhatsApp (for VIP members).
• Internal Investigation: If a direct resolution is unsatisfactory, you may request a formal internal investigation by emailing support@live888-app.com with full details of your dispute.
• Jurisdiction: Any legal disputes that cannot be resolved through negotiation shall be referred to a court of competent jurisdiction in Malaysia.

Live 888's decisions on all disputes relating to games, bonuses, and accounts are final, unless the member can demonstrate that the decision was unfair based on solid documentary evidence submitted by the member.